Refund Policy

1. Overview

At lawrencemcnair.com, we are committed to ensuring that our clients are fully satisfied with the services we provide. However, we recognize that there may be circumstances requiring refunds. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting them.

 

2. Eligibility for Refunds

Refunds may be issued under the following circumstances:

§  Service Cancellation by Us

If we need to cancel a service, event, or engagement for any reason, you will be eligible for a full refund of any amounts paid.

§  Request for Refund Prior to Service

Should you wish to cancel your booking or service before the scheduled event date, you may request a refund. To qualify for a full or partial refund, your request must be submitted at least 7 days prior to the scheduled event.

§  Service Dissatisfaction

If you are not satisfied with the service provided, we encourage you to contact us within 30 days of the event to discuss your concerns. Depending on the circumstances, we may offer a partial refund or propose an alternative solution.

 

3. Non-Refundable Items

The following items are not eligible for refunds:

• Payments for events or services that have already occurred or been fully delivered.

• Deposits or booking fees that are explicitly marked as non-refundable at the time of payment.

• Fees related to third-party services that we do not control or administer.

   

4. Refund Process

To initiate a refund request, please follow these steps:

1. Contact Us: Email us at info@lawrencemcnair.com with your request. Please include details such as the service booked, your payment receipt, and the reason for your refund request.

2. Review: Our team will review your request and respond within 7 business days.

3. Approval and Processing: If your request is approved, the refund will be processed back to your original payment method within 5 business days.

    

5. Late or Missing Refunds

If you have not received your refund within the specified timeframe, please first check with your bank or payment provider. Delays may occur due to processing times with financial institutions. If you have confirmed with them and still have not received your refund, please reach out to us at info@lawrencemcnair.com

 

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.